Strategy that moves
from decision to execution.

We help businesses improve strategy, operations, technology and growth. Courtney leads each engagement and brings in additional expertise when the work calls for it.

What are you working on?

1 of 3

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More specifically?

What type of support are you looking for?

What we help with

All expertise
01

Strategy and Business Advisory

Growth planning, market positioning, roadmaps, and an experienced outside perspective on decisions that are expensive to get wrong.

  • Business strategy
  • Growth planning
  • Strategic roadmaps
  • Business development
  • Market positioning
  • Organizational planning
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02

Operations and Financial Performance

Budget management, cost reduction, process improvement, and the operational infrastructure behind reliable performance.

  • Budget management
  • Expense analysis
  • Cost reduction
  • Operational efficiency
  • Workflow optimization
  • Process improvement
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03

AI and Technology Transformation

AI strategy and implementation, automation, technology selection, and honest assessments of where AI helps and where it does not.

  • AI strategy
  • AI implementation
  • Workflow automation
  • Business automation
  • Technology selection
  • Digital transformation
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04

Platforms and Digital Infrastructure

CRM, CMS, custom applications, portals and integrations, designed and implemented around how the business operates.

  • CRM strategy and implementation
  • CRM integrations
  • CMS platforms and architecture
  • Application development
  • Custom web applications
  • Client portals
  • API integrations
  • Booking and scheduling systems
  • Platform migration
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05

Brand, Marketing and Growth

Brand strategy, positioning and messaging, marketing and lead generation, and the customer experience behind repeat business.

  • Brand strategy
  • Positioning
  • Messaging
  • Marketing strategy
  • Digital marketing
  • Lead generation
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06

Websites, SEO and Digital Experience

Custom websites, technical and local SEO, conversion optimization, and digital experiences that produce inquiries.

  • Custom websites
  • Website redesign
  • Technical SEO
  • Local SEO
  • Conversion optimization
  • Digital experience
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Selected Engagements

Automotive · Service Department

Mercedes-Benz
of Benzel-Busch

  • Google visibility
  • Reviews
  • Local search
  • Customer discovery

Improving service visibility in Google.

The SituationThe service department needed a stronger presence in local search.

The WorkCourtney worked with the Director of Service on Google visibility, reviews and local search performance.

The ResultImproved visibility and helped more prospective service customers discover the dealership.

grit-diesel.com
Services24/7 RoadsideAboutContact
Shepherdsville, KY Grit Diesel Maintenance & Repair
24/7 Roadside · Call Now

Commercial and Industrial · Shepherdsville, KY

A diesel shop's first search presence, built around the phone call.

The SituationNo website and no search presence, in a market where customers decide in seconds.

The WorkA five page site built around the phone call, with 24/7 roadside up front and local SEO for its market.

The ResultLaunched August 2026, the shop's first web presence.

lightbodiesintegrativemassage.com
HomePost-Op CarePerformanceTherapeuticAbout
Toms River, New Jersey Light Bodies Integrative Massage
Book a Session

Healthcare and Wellness · Toms River, NJ

A wellness studio repositioned around post-operative recovery.

The SituationA platform built site with buried services was holding back a growing studio.

The WorkA full rebrand and custom site with booking on the page and local SEO rebuilt.

The ResultLaunched August 2026, taking bookings at a lower monthly cost.

Rebranded palette and identity

What is shown here is a selection. Some of the firm's most substantial engagements are confidential, and are discussed privately when relevant.

We start with the business, not the deliverable.

Clients often arrive asking for something specific: a website, AI, marketing, automation or a new platform. We first determine what is actually creating the problem. Sometimes the original request is right. Sometimes the highest-value solution is somewhere else.

  1. Understand
  2. Diagnose
  3. Recommend
  4. Implement
  5. Improve
Technology

Built as one connected system.

CRM, content, AI, automation and the website are usually bought as separate tools. We design and implement them as one system, so data moves, follow up happens, and the technology reflects how the business actually runs.

How we work

A small firm, run the way clients wish larger ones were.

  1. One senior point of contact.The person you meet is the person who does the work. No handoff to a junior team after the sale.
  2. Advice that carries through to execution.Recommendations come with a plan to act on them, and we stay involved while it happens.
  3. Teams sized to the engagement.Specialists in technology, design and marketing join for the work that needs them, and not otherwise.
  4. Plain language, clear next steps.Every conversation ends with a decision or an action, not a document to interpret.
Founder and Principal

Courtney Lares

Courtney Lares, Founder and Principal of Courtney Lares Private Consulting

Courtney has more than a decade of experience leading operations and client relationships in healthcare, with responsibility for budgets, performance and complex client engagements.

As a business owner herself, she brings an operator's perspective to the firm's consulting work: budgets that have to balance, teams that have to deliver, and decisions that have to hold up.

Tell us what you’re working on.

A strategy consultation is a working conversation about the issue, where things stand now and what a practical next step could look like.